Beyond the B2C world, new technologies and cost-efficient business models are game changers for chemicals and other B2B industries. Some of those same stay-at-home shoppers are R&D and procurement professionals who are demanding a better online buying experience for their business needs.
Breakingviews – E-commerce boost is about more than Amazon
Amazon.com still dominates the fast-growing e-commerce pie, but it’s getting some company. Lockdowns have trained people to shop online including in formerly laggard categories like groceries. That has helped Jeff Bezos but even more so digital sales at Walmart and other retailers. The future may be a lot to do with balancing clicks and bricks. Overall retail sales have suffered mightily as shops shuttered their doors to keep coronavirus at bay. But the pandemic has acted as an accelerant for e-commerce. The convenience has staying power even as people emerge from sheltering in place.