Gateway Food Products is redefining its online customer experience

New customer storefront is powered by Knowde’s Customer Experience Platform

SAN JOSE, CA – AUGUST 23, 2023 – Gateway Food Products is redefining its online customer experience with the launch of a new customer storefront on its website, powered by Knowde’s turnkey Customer Experience Platform.

A family-owned manufacturer and processor of vegetable oils, shortenings, corn syrups, flakes, custom blended oils, and soy wax products, Gateway Food Products has also launched a storefront on Knowde’s marketplace, the digital customer experience platform designed specifically for the ingredient, polymer, and chemical industries.

“Our business is built on six decades of a commitment to product quality, integrity, and forging responsive partnerships with our customers,” said Steve Walters, Chief Executive Officer for Gateway Food Products. “Our new customer storefront will make it easier than ever to browse our product catalog, read value propositions, and request samples, documentation, quotes, and more, right on our website.”

Formulators and research and development (R&D) professionals can utilize the Gateway Food Products storefront to chat with a product specialist to help solve formulation issues and get answers to technical questions. This can help companies shorten development time and get products to market faster.

Knowde is the first company to build software tools that transform how companies across every industry discover, engage, and transact with ingredient, polymer and chemical suppliers online. Its software solutions enable suppliers to launch a full-featured, end-to-end, customizable online customer experience upgrade in weeks.

“The customer experience platform is designed to help suppliers like Gateway Food Products to offer the modern online buying experience that customers expect in the digital era. It enables a competitive advantage over companies whose outdated websites make it difficult for customers to find what they need, unlocking new revenue streams and creating sustainable paths to growth,” said Ali Amin-Javaheri, CEO of Knowde.

R&D, formulation, and procurement professionals interested in Gateway Food Products’s ingredients can visit the company’s website at gatewayfoodproducts.store, or its Knowde storefront at knowde.com/stores/gateway-food-products-company. Sign-up on Knowde is free for formulators and R&D and procurement professionals at www.knowde.com. 

Suppliers interested in learning more about Knowde’s Customer Experience Platform or building a storefront on Knowde’s marketplace can contact Dan Haas, Chief Commercial Officer for Knowde, at dan@knowde.com.

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About Gateway Food Products

Welcome to Gateway Food Products, a family owned manufacturer and processor of vegetable oils, shortenings, corn syrups, flakes, custom blended oils and soy wax products.

Gateway Food Products Company was founded by Carroll Crosley. Carroll built our reputation on a commitment to superior quality and service. By 1978, we had outgrown our facility and moved our operations to our current facility in Dupo, Illinois. Carroll Crosley retired in 1988, handing over the leadership to his son, John Crosley. John continues to follow the family tradition of providing superior quality, individualized customer service, and flexible minimum order requirements.

Gateway Food Products is centrally located in the Midwest, allowing us to be competitive anywhere in the country. With our diversified product lines, Gateway Food Products provides a wide range of items to meet our customers’ specifications. For more information, visit https://gatewayfoodproducts.com.

About Knowde

Knowde is the digital customer experience platform designed specifically for the ingredient, polymer, and chemical industries. Over 8,000 of the world’s largest suppliers and distributors trust Knowde to accelerate their digital transformation and drive business growth. Knowde’s software unlocks the power of product data — automatically organizing it into a digital product catalog in weeks — which enables businesses to deliver amazing customer experiences on their websites or expand their reach by listing their products on the industry’s largest marketplace. Knowde is backed by top-tier investors, including Coatue, Sequoia Capital, Refactor Capital, Bee Partners, Cantos Ventures, Sound Ventures, TQ Ventures, K5 Global, Mantis VC, Knollwood, 8VC, and FJ Labs. For more information, visit www.knowde.com.

Media Relations inquiries:

For Gateway Food Products, contact Abbie Fobbe at afobbe@gatewayfoodproducts.com

For Knowde, contact John Schmidt at john.schmidt@knowde.com