Libra Specialty Chemicals redefines its online customer experience

New customer storefront is powered by Knowde

SAN JOSE, CA – JUNE 26, 2024 – Libra Specialty Chemicals is redefining its online customer experience with the launch of a new customer storefront on its website, powered by Knowde’s Customer Experience Platform software.

Libra Specialty Chemicals is a leading manufacturer of surfactants and specialty industrial  chemicals, serving diverse industries such as cosmetics, personal care, energy extraction,  agriculture, lubricants, metalworking, coatings, and household, industrial, and institutional (HI&I)  cleaning. Many of the company’s products are used in formulations requiring superior cleaning, foaming, emulsifying, and dispersing properties.

“Building long-term, trustworthy relationships with customers and providing responsive service are critical to our success,” said Jon Dutton, Commercial Director for Libra Specialty Chemicals. “Our new customer storefront will help us take our website and customer experience to the next level, making it easier than ever for customers to find our products.”

In addition to its extensive product range, Libra Specialty Chemicals offers bespoke contract and toll manufacturing services. These services are designed to meet the unique requirements of clients, providing flexible and scalable solutions for custom chemical production. Libra’s contract manufacturing services ensure that clients receive high-quality, tailor-made chemical products, while its toll manufacturing services offer cost-effective solutions for companies looking to outsource their production processes without compromising on quality or efficiency.  

“We’re pleased to support Libra Specialty Chemicals in its digital journey. Knowde’s turnkey solutions enable suppliers and distributors to instantly modernize the customer experience on their website and deliver a better buying experience,” said Kyle Bastien, Vice President of Sales for Knowde.

Knowde’s Master Data Management and Customer Experience Platform software solutions enable suppliers and distributors to power their business systems with clean product data so they can fast-track their digital transformation and accelerate business growth.

Formulators and R&D and procurement professionals can learn more about Libra Specialty Chemicals by visiting the company’s website at

Chemical suppliers and distributors can learn more about Knowde’s Master Data Management and Customer Experience Platform solutions by visiting

#  #  #

About Libra Specialty Chemicals

Libra Speciality Chemicals Limited, based in Manchester, UK, is a pioneering force in the development and production of specialty surfactants. Our products, known for their versatile properties and applications, serve a wide array of industries including personal care, home, industrial and institutional cleaning, and oil and gas. We provide customized manufacturing services tailored to meet the unique needs of our clients, supported by comprehensive on-site processing, technical, and logistical teams. We are deeply committed to sustainability, working diligently to minimize environmental impacts whilst ensuring our products maintain the highest quality and competitive pricing. Our surfactants are utilized as foaming agents, cleaning agents, emulsifiers, and dispersants, among other roles. We pride ourselves on our exceptional customer service, which is crucial for delivering superior performance and quality through our contract and toll manufacturing services. Trust Libra Speciality Chemicals for reliable, globally delivered solutions. For more information, visit

About Knowde

Knowde is the leader in master data management for the ingredient, polymer, and chemical industries. The world’s leading suppliers and distributors trust Knowde to accelerate their digital transformation and drive business growth. Knowde’s software unlocks the power of data, allowing businesses to enable their internal teams, power their digital tools, deliver amazing customer experiences on their websites, and expand their reach by listing products on the industry’s largest marketplace. Knowde is backed by top-tier investors, including Coatue and Sequoia Capital. For more information, visit

Knowde media contact: John Schmidt,