P.A.T. Products is redefining its online customer experience

New customer storefront is powered by Knowde

SAN JOSE, CA – FEBRUARY 21, 2024 – P.A.T. Products is redefining its online experience with a product information management (PIM) system and the launch of a new customer storefront on its website, powered by Knowde.

A contract manufacturer and distributor of specialty chemicals, plastics, and raw materials, P.A.T. Products serves companies in the adhesives and sealants, composites, food and nutrition, pharmaceutical, inks and coatings, rubber and plastics, and water treatment industries. 

“We’re a family business that is built on our core values of integrity, service, and flexibility. Customers are like family to us, and this is evident in the way we have sustained business relationships that span our 50-year history,” said Leo Coyle Sr., President of P.A.T. Products. “As our customers look to do more online, our new customer storefront will make it easier for us to serve their raw material needs.”

The new P.A.T. Products customer storefront also makes it easier for customers to request documents, order samples, receive quotes, and access experts who can answer technical questions.

“Unlocking the power of product data is the first step towards achieving digital transformation. Traditionally, most of that information has been maintained in static documents or outdated digital systems, making it difficult to utilize. Giving companies like P.A.T. Products control over their data enables them to modernize the digital experience they are able to provide to their customers,” said Ali Amin-Javaheri, CEO of Knowde. 

P.A.T. Products’ customer storefront is built using Knowde’s Customer Experience Platform, a turnkey solution that enables suppliers and distributors to instantly modernize the customer experience on their website. Customers can easily discover and learn about products and engage directly with experts from P.A.T. Products online, resulting in a better buying experience.

Knowde’s PIM and Customer Experience Platform software solutions enable suppliers and distributors to power their business systems with clean product data so they can fast-track their digital transformation and accelerate business growth.

Formulators and R&D and procurement professionals can learn more about P.A.T. Products by visiting the company’s website at https://www.patproducts.store, or its Knowde storefront at https://www.knowde.com/stores/p-a-t-products.  

Chemical suppliers and distributors can learn more about Knowde’s PIM and customer experience platform solutions by visiting https://software.knowde.com.

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About P.A.T. Products

P.A.T. Products is a contract manufacturer and distributor of specialty chemicals, plastics, and other raw materials. For 50 years, we have combined quality products, technical support, and superior logistical and customer services to deliver the best results to our customers.

Since 1974, we have been committed to providing high-quality raw materials to every level of manufacturing in the US and abroad We supply specialty raw materials to the following industries: Inks & Coatings, Rubber & Plastics, Adhesives & Sealants, Composites, Water Treatment, Food & Pharmaceuticals, and Industrial Chemicals.

For more information visit http://www.patproducts.com.

About Knowde

Knowde is the digital customer experience platform designed specifically for the ingredient, polymer, and chemical industries. The world’s leading suppliers and distributors trust Knowde to accelerate their digital transformation and drive business growth. Knowde’s software unlocks the power of product data, allowing businesses to enable their internal teams, power their internal tools, deliver amazing customer experiences on their websites, and expand their reach by listing their products on the industry’s largest marketplace. Knowde is backed by top-tier investors, including Coatue and Sequoia Capital. For more information, visit www.knowde.com.

Knowde media contact: John Schmidt, john.schmidt@knowde.com