Pharm-Rx is redefining its online customer experience
New customer storefront is powered by Knowde
SAN JOSE, CA – APRIL 24, 2024 – Pharm-Rx Chemical Corporation is redefining its online experience with a product information management (PIM) system and the launch of a new customer storefront on its website, powered by Knowde.
A leading North American importer and distributor of fine chemicals, active pharmaceutical ingredients, and dietary supplements, Pharm-Rx serves companies in the pharmaceutical, nutritional supplement, food and nutrition, cosmetics, and animal nutrition industries.
“We have a long history of working with our manufacturers and customers to continually expand our portfolio to deliver quality ingredients and unsurpassed service. With our new customer storefront, we can now offer a higher level of online service that makes it easier for customers to find the ingredients they need, and engage with our team when they are looking for technical and regulatory advice,” said Mark Bostel, Vice President of Business Development for Pharm-Rx.
Pharm-Rx’s customer storefront includes a full array of active pharmaceutical ingredients (APIs), vitamins, minerals, specialty supplements, herbs, botanicals, sports nutrition ingredients, natural remedies, health and beauty products, and functional foods, including the company’s Nattiase® (clinically studied Nattokinase), Simethicone, Calcium Carbonate, and Pseudoephedrine HCL.
Formulators, research and development (R&D) professionals, and procurement teams can use Knowde-enabled search capabilities to filter by chemistry, application, function, technical properties and more – including a focus on sustainable ingredients – to find the right products quickly. They can also request documents, order samples, and access experts who can answer technical questions.
“For the companies that are driving innovation, access to information is critical. Knowde’s software unlocks the power of product data, and enables suppliers like Pharm-Rx to deliver amazing customer experiences. That’s why thousands of suppliers trust Knowde to accelerate their digital transformation and drive business growth,” said Kyle Bastien, Vice President of Sales for Knowde.
Pharm-Rx’s customer storefront is built using Knowde’s Customer Experience Platform, a turnkey solution that enables suppliers and distributors to instantly modernize the customer experience on their website. Customers can easily discover and learn about products and engage directly with experts from Pharm-Rx online, resulting in a better buying experience.
Knowde’s PIM and Customer Experience Platform software solutions enable suppliers and distributors to power their business systems with clean product data so they can fast-track their digital transformation and accelerate business growth.
Formulators and R&D and procurement professionals can learn more about Pharm-Rx by visiting the company’s website at www.pharm-rx.store, or its Knowde storefront at https://www.knowde.com/stores/pharm-rx.
Chemical suppliers and distributors can learn more about Knowde’s PIM and customer experience platform solutions by visiting https://software.knowde.com.
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About Pharm-Rx
Pharm-Rx has built an exceptional reputation since 1991 as an importer and distributor of active ingredients to the pharmaceutical, nutritional supplement, cosmetic, personal care, and food industries. We are extremely selective with our suppliers and personally visit manufacturers overseas and work transparently with customers to provide cost-effective and reliable solutions. Our sustained growth is attributed to three core values of quality ingredients, competitive pricing, and unsurpassed customer service. For more information, visit https://www.pharm-rxchem.com.
About Knowde
Knowde is the leader in master data management for the ingredient, polymer, and chemical industries. The world’s leading suppliers and distributors trust Knowde to accelerate their digital transformation and drive business growth. Knowde’s software unlocks the power of data, allowing businesses to enable their internal teams, power their digital tools, deliver amazing customer experiences on their websites, and expand their reach by listing products on the industry’s largest marketplace. Knowde is backed by top-tier investors, including Coatue and Sequoia Capital. For more information, visit software.knowde.com.
Knowde media contact: John Schmidt, john.schmidt@knowde.com
